Shipping & Returns
Shipping 📦
Orders are packed and posted once a week - please note it’s just me assembling and packing all orders! Your patience is appreciated :-)
Domestic (Australia)
All orders are sent with flat rate, tracked postage of $10, or free if you spend over $100 :-)
Untracked $2 sticker postage is available for domestic orders (Australia).Â
Express orders are unavailable for now as I am unable to pack and post orders on such short notice, thank you for understanding!
International
All international orders are sent with flat rate, tracked postage. Any customs, import taxes, and other fees will be the responsibility of the customer.
Due to changing tariffs, US customers are temporarily unable to place orders from my store. I hope to figure out a solution by my next shop drop :-)Â
We are not currently shipping to the EU or Northern Ireland.
Packaging 💌
All untracked $2 postage orders are posted in a paper envelope. Note this is not waterproof, and any water damage after the order is posted is not my responsibility.
Returns 📬
Once orders are posted they are out of my hands, however please do get in touch via email ~
- Within a week of receiving your order if it is faulty or damaged (send pictures + order no.)
- If your order has gotten lost in the mail (send order no.). We can reach out to Australia Post for compensation.
Other than for the above reasons, returns and refunds are not accepted. Please choose your items carefully :-)